DORMA relies on a modern knowledge database

The solution in detail

For the worldwide operating company DORMA silver.solutions has implemented a knowledge base on the basis of the Ibexa-Plattform. To meet the customer’s requirements the platform had to be extended with several modules.

The knowledge base provides the following functionalities

• Project reporting:
  • Project database
  • Creating project forecasts
  • Notify functions and reporting
• Expert database
• Keywording (allowing pointed search and linking different documents with one another)
• Advanced search
• DORMApedia
• Sophisticated rights & roles management
• Multilingualism
• Interfaces to other systems (e.g. financial or operational controlling)

The result

With the help of the knowledge base DORMA provides a platform for all important information concerning change management and project management. Using the expert database and the project database every DORMA employee can search for information and publish information no matter what time zone he is in or language he speaks.