Design Relaunch of B2B Online Shop and Website of SHERA
Overview
Project objective was a complete design relaunch of the existing website and online shop with the update of the content management system based on the Ibexa platform. In addition the customer requested the integration of a sales representative function.
The solution in detail
After three successful years on the market the website underwent a thourough redesign and now sports a fresh and contemporary look and feel.
silver.solutions' eCommerce portal is based on the Ibexa platform. In the initial project several additional functions have been implemented into the basic shop to meet individual client requirements. The redesign process has been taken as an opportunity to update the CMS to the latest version.
The client expressed the need for a sales representative function to speed up the order process and to improve customer service. The new module allows sales represantatives to login under a specific debtor number and to place orders and access other shop functions in the name of the client. This way it is possible to directly place orders together with a client while on an outside appointment for example. Orders are directly submitted to the ERP system under the correct debtor number and multiple data entry is not necessary any longer which in turn speeds up the whole order process.
